1. Information We Collect

We collect information to provide and improve our service to you. The types of data collected may include:

• Personal Identifiable Information (Provided by you): Name, email address, phone number, and delivery address when you create an account or place an order.
• Payment Information: We do not store full credit/debit card details. Payment processing is handled securely by our third-party payment partners.
• Location Data: Your precise or approximate device location when you enable location services to facilitate delivery.
• Usage Data: Information about your activity in the App, such as pages visited, items viewed, and the time and date of your activity.

2. How We Use Your Information

We use the collected data for various purposes, including:

• To process your food orders and payments.
• To deliver your orders to the correct address.
• To manage your account and provide customer support.
• To personalize your experience and show you relevant offers.
• To monitor the use of the App and improve our services.

3. Sharing Your Information

We may share your personal information in the following situations:

• With Restaurant Partners: To fulfill your order, the restaurant preparing your food receives your order details and may receive your name and delivery address.
• With Delivery Drivers: To deliver your order, the delivery service/driver receives your name, delivery address, and phone number.
• With Service Providers: We employ third-party companies and individuals to facilitate our App (e.g., payment processing, analytics, hosting).
• For Legal Reasons: If required by law or in response to valid requests by public authorities.

4. Your Consent

By using the App, you consent to our collection and use of your information as described in this Privacy Policy.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By Email: alsajalmashwy@gmail.com
By Phone: +966502686862